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Contact Information

While we have tried to make the website a complete resource for our current and potential customers, we recognize that not every question can be planned for. If you would like to contact us for more information, we can be reached by the following methods.

Mailing Address

1031 Watervliet-Shaker Road
Albany, NY 12205

Fax

(518) 862-5378
Marketing
For more information regarding our services, please contact Penny Roberts via email at robertsp@gw.neric.org or telephone at (518) 862-5325.

TaxBilling and WISDIM
For technical issues pertaining to WISDIM and TaxBilling, please contact our Applications Support Desk via email at asd@gw.neric.org or telephone at (518) 862-5326.

Cognos
To request a password for the Cognos service, the superintendent must make the request via email to cognos@gw.neric.org or by telephone at (518) 862-5300.
Please report technical problems via email at cognos@gw.neric.org or by calling (518) 862-5300.




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